Customer Service


LoveBomb Design Studio is dedicated to providing quality care to all of our customers. Please do not hesitate to contact our Online Customer Service for assistance regarding your order.

Email us: sales@lovebombdesignstudio.com

Please allow up to 48 hours for assistance with your inquiry.  

 

CUSTOM ORDERS 

NOTE: All Custom Orders are for Bermuda based clients only and are fully booked until August 2021. We are not taking on any new orders.

 

PRE ORDERS

Pre ordered items are made to your order. Fulfilment order is based on the amount of orders placed through the website. Due to COVID-19 shipping guidelines these orders take 30-40 days to fulfil. Because of this, unfortunately, they can not be exchanged or cancelled. Preorders will be listed as Preorder in the description.

 

PAYMENT OPTIONS/FOREIGN TRANSACTION FEES

Prices are listed in Standard US Dollars(USD), all transactions will be handled in USD at the checkout page. We accept Visa and MasterCard credit card payments. We do not accept personal checks online or in our studio.

If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.

 

TAXES/DUTIES/CUSTOMS/REGULATIONS

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at LoveBomb Design Studio. For further details of charges, please contact your local customs office.

You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.